For ages 21 and above

bajiok Responsible Gambling — Keep Yourself and Your Family Safe

When gambling goes beyond entertainment, it is no longer a source of enjoyment. bajiok believes every player should stay aware of their own decisions and maintain the right limits for themselves and their family.

24/7 support available
Self-exclusion option
For persons aged 21 and above only
21+

Opening an account under the age of 21 is strictly prohibited

What should be the core principles of gambling

Online betting and casino games are primarily a form of entertainment. It is our responsibility to ensure that every player who comes to bajiok sees gambling only as entertainment — not as a way to earn income. Before you start playing, ask yourself: how much time and money can you afford to spend? Once you set that limit, stick to it.

Winning or losing a bet depends entirely on chance. The urge to place bigger bets to recover lost money is a sign of a dangerous habit. Reading bajiok's Terms and Conditions makes it clear that the platform makes no guarantee of income and that all betting activity is conducted for entertainment purposes.

Responsible gambling comes down to three limits: a limit on time, a limit on money, and a limit on emotion. Keep all three under control and gambling remains enjoyable.

bajiok's commitment: We do not just provide games — we want every user to play in a healthy and informed way. At the first sign of a problem, reach out to us for support. Our 24/7 live chat and email support are ready to assist in both Bengali and English.

Tools to keep yourself in control

bajiok provides several features that let you set your own gambling limits. These tools are easy to use and can be activated at any time.

Deposit Limit

Set the maximum amount you will deposit per day, per week, or per month in advance. Once a limit is set, you cannot go beyond your own budget.

Time Limit

Decide how long you will play in one session. When the set time is up, the session will stop automatically, helping to reduce the tendency to overplay.

Self-Exclusion

If you feel gambling is getting out of control, you can remove yourself from the platform for a set period. A short break often prevents greater harm.

Loss Limit

Once you have lost a set amount, you will not be able to place further bets — setting this limit removes the risk of losing a large sum in a single night.

Contact Support

For any issue, reach us via 24/7 live chat or email. Our team is available in Bengali to help you.

Account Break

Whether for a few days or a few weeks — use the temporary account suspension feature to give yourself a rest.

Recognise the warning signs

It is often hard to notice on your own when gambling is becoming a problem. If any of the following signs appear, seek help immediately.

Going over budget

You are repeatedly depositing or betting more than your set limit.

Trying to recover losses

The urge to place bigger bets to make up for losses is growing.

Disruption to sleep and daily life

Staying up late to play, losing focus at work or in studies.

Hiding it from family

You are concealing the amount you gamble or the losses you have made from family or people close to you.

Remember: If you notice even one of the above signs in yourself, take it seriously. The first step is to acknowledge it — then seek help. It is easier to act before the problem grows.

Strict age limit policy

Only persons aged 21 or above may open an account and play at bajiok. If anyone underage attempts to open an account, that account is closed immediately and any deposited funds are returned.

If there are any underage members in your household, keep your device and account out of their reach. Never share your login details. Our Privacy Policy contains detailed information on account security.

  • Age is verified at registration — providing false information will result in the account being closed.
  • If you suspect an account belongs to a minor, inform our support team.
  • Do not save passwords on shared devices — make a habit of logging out.
  • Use parental control software to keep children safe online.
  • Do not encourage anyone you know who is under 21 to take part in online betting.

Where to find support

You do not have to face this alone. Seeking help from family, friends, or professional counsellors is not a sign of weakness — it takes courage.

bajiok Live Chat

Speak with us directly. Our support team is available 24 hours a day, 7 days a week in Bengali and English. If you want to set a limit or activate self-exclusion, let us know via chat.

Email Support

Write out your issue in detail and send it by email. Our team will understand your situation and take the necessary steps. The email address can be found in the help section of your account.

Family and Loved Ones

Tell your family. Talking openly with someone you trust is often the most effective first step. Do not feel embarrassed — ask for help from the people closest to you.

Professional Counsellors

Talk to a mental health specialist or addiction counsellor. This service is available at various government and private hospitals in Bangladesh.

Support Groups

Join a support group made up of people facing the same issue. Sharing experiences and seeing others' paths forward both help.

Information and Awareness

Our FAQ section contains more detailed questions and answers on responsible gambling. Gaining knowledge is the first step toward prevention.

Practical tips for healthy gambling

Responsible gambling does not mean stopping altogether — it means playing with awareness. Practising the habits below regularly keeps gambling under control.

  • Set a maximum budget before you start playing and stop when it is used up — do not keep going in the hope of winning.
  • Do not bet while drinking or under stress — your judgement is not reliable in that state.
  • See gambling as entertainment, not an alternative income — never bet with borrowed money.
  • After a loss, avoid placing bigger bets in an attempt to recover.
  • Keep your daily playing time within a fixed limit — do not play for hours on end.
  • Review your gambling history from time to time — stay aware of how much time and money you are spending.
  • Spend time with family, friends, or hobbies — gambling should not be the only activity in your life.
  • If in doubt, take a break — skipping one day makes no difference, but keeping healthy habits means you can enjoy gambling for a long time.

Questions and answers about responsible gambling

Contact us via live chat or email and let us know how long you want the self-exclusion to last. Our support team will activate it on your account promptly. During the exclusion period, you will not be able to log in or make deposits.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this is intentional, to prevent impulsive decisions from leading to overspending. Contact support for more details.

If you become aware of this, report it directly to our support team. We will investigate the account and take the necessary action. Protecting minors is our top priority.

Yes, gambling addiction is a recognised mental health condition. It can cause stress, financial difficulties, and family conflict. However, seeking help at the right time makes it possible to overcome. You are not alone.

Yes, once the temporary break period ends, the account can be reactivated. However, for long-term self-exclusion, a specific verification process must be followed before reactivation. Our support team will guide you through it.

Personal account information is kept confidential. However, you may choose to inform your family yourself and discuss limits with them. Under our privacy policy, no personal information is shared with third parties.