bajiok Terms and Conditions
This page sets out all the terms, rights, and responsibilities that apply to using the bajiok platform. It is important to read these terms carefully before creating an account or using any service on the site.
1. Introduction and Applicability
bajiok is an online gaming and sports betting platform designed for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between bajiok and its users.
By using the bajiok website, mobile app, or any other service, you are automatically considered to have accepted these Terms. If you do not agree with any part of these Terms, please do not use the platform.
These Terms are written in Bengali and apply to users residing in Bangladesh. This document is the final authority on all matters relating to bajiok. For general information about our services, you can read our About Us page.
2. Account Registration and Management
2.1 Registration Requirements
To open an account on bajiok, you must complete registration with accurate and complete information. Accounts created with false or misleading information may be cancelled at any time, and the balance may be forfeited.
2.2 One Person, One Account
Each person may operate only one account. Creating multiple accounts is strictly prohibited. bajiok reserves the right to close all accounts belonging to any person found to have more than one account.
2.3 Account Security
It is your responsibility to keep your account login details, password, and OTP completely confidential. If you share this information with a third party, you will be solely responsible for any activity that takes place on that account. If you suspect unauthorised access to your account, contact the support team immediately.
2.4 Identity Verification (KYC)
bajiok may request documents to verify a user's identity at any time. If the required documents are not submitted within the specified time, deposits, withdrawals, or other services may be temporarily suspended.
3. Age and Eligibility Requirements
The minimum age to participate on bajiok is 21 years. No person under the age of 21 may use this platform. If anyone creates an account in violation of this rule, all winnings will be forfeited and the account will be permanently closed.
At the time of account creation or at any point afterwards, bajiok may request a national identity card or other government-issued ID for age verification. It is the user's responsibility to ensure they are using this platform in compliance with the laws of their country.
4. Deposit and Withdrawal Terms
4.1 Deposit Methods and Limits
Three mobile banking methods can be used to deposit funds on bajiok: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳500.
4.2 Withdrawal Methods and Limits
bKash, Nagad, and Rocket can also be used to withdraw winnings. The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes.
4.3 Ownership of Funds
All funds deposited into a user's account will be considered the funds of the registered owner of that account only. Depositing using a third party's card, account, or funds is prohibited.
4.4 Withdrawal Before Meeting Bonus Requirements
If a withdrawal is requested before the wagering requirements of a bonus have been met, the bonus amount will be deducted from the balance and only the original deposited amount will be returned.
5. Bonus and Promotion Terms
5.1 Welcome Bonus
bajiok offers new members a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example, if someone deposits ৳1,000, they will receive a ৳1,500 bonus and their total balance will be ৳2,500. The wagering requirement for the bonus is 15 times the bonus amount — meaning in that example, ৳1,500 × 15 = ৳22,500 must be wagered before a withdrawal can be made.
5.2 Bonus Usage Rules
A bonus applies only to the user in whose name the account is registered. Attempting to claim bonuses from multiple accounts will result in all bonuses being cancelled. bajiok reserves the right to modify or cancel any bonus offer — however, this will not apply to bonuses already received and active.
5.3 VIP and Cashback
bajiok's VIP program has three levels: Bronze, Silver, and Gold. Cashback is provided each week on net losses at set rates — up to 0.5% at Bronze, up to 1.0% at Silver, and up to 1.5% at Gold. VIP level changes are determined based on regular activity and account history.
6. Gameplay Rules
6.1 Fair Play Policy
All games on the bajiok platform are operated through a neutral Random Number Generator (RNG). There is no possibility of manipulating results. The same policy applies across all categories — slots, live casino, bingo, fishing, and sports betting.
6.2 Technical Issues
If a technical error or disconnection occurs during gameplay, the result of that round will be determined according to the server log. In the case of an incomplete game round, bajiok's decision will be considered final.
6.3 Betting Limits
Minimum and maximum betting limits are set separately for each game or market. These limits will be clearly displayed in the game interface. bajiok may change these limits at any time.
7. Prohibited Activities
The following activities are completely prohibited on bajiok, and if any such activity is proven, the account will be closed and the balance forfeited:
- Collecting bonuses through fraudulent means or circumventing bonus terms.
- Placing bets using automated software, bots, or scripts.
- Attempting to gain unauthorised access to another user's account.
- Using the platform as a means of money laundering or processing illegal funds.
- Colluding with other users to manipulate any game or market.
- Deliberately exploiting any software bug or vulnerability in the platform.
bajiok reserves the right to temporarily suspend any account under investigation when suspicious activity is detected.
8. Privacy of Information
bajiok is committed to protecting users' personal information. Data collected during account registration and use is used only to provide services and ensure security. For full details on how personal information is collected, stored, and used, please read our Privacy Policy.
All financial transactions are secured using SSL encryption technology. bajiok never sells user information to third parties, but may provide necessary information to authorities where legally required.
9. Responsible Gaming Commitment
bajiok believes that gaming should be a form of entertainment, not a source of financial stress. The platform provides users with various tools to set their own limits and play mindfully — such as deposit limits, session time limits, and self-exclusion.
Please read our Responsible Gaming Guide for ways to keep your play in check and to access support. bajiok strictly follows this policy, which applies to users aged 21+.
10. Account Suspension and Closure
10.1 At the User's Request
Any user may close their account by contacting the support team. The available balance can be withdrawn before the account is closed, however bonus funds will be forfeited if the bonus requirements have not been met.
10.2 By bajiok
If prohibited activities, a breach of terms, or fraudulent behaviour is proven, bajiok may suspend or permanently close any account without prior notice. In such cases, any forfeited bonuses or winnings will not be returned.
11. Limitation of Liability
bajiok makes every effort to keep its platform running and secure. However, bajiok is not liable for indirect losses arising from service disruptions caused by technical issues, internet outages, or unforeseen circumstances.
Game outcomes depend entirely on a random process. bajiok makes no guarantee or expectation of any specific win. Users play at their own discretion and are solely responsible for any financial outcome.
12. Right to Modify Terms
bajiok reserves the right to change, amend, or completely cancel any part of these terms and conditions at any time. Continuing to use the website after a change will be considered acceptance of the new terms.
For significant changes, an effort will be made to notify users through their registered contact details. To ensure you receive such notices, please keep your account contact information up to date at all times.
For any questions about the terms, please contact our 24/7 live chat or email support. To get quick answers to common questions, visit our Frequently Asked Questions (FAQ) section.